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Shipping & Returns
Shipping & Returns
Return Policy
- Items are eligible for a refund within 7 days of the original purchase date. For online orders, the 7-day window begins on the date all items are delivered.
- Items marked final sale are not eligible for return or exchange at any time.
- We offer price adjustments on markdowns that occur within 7 days of the original purchase date. Price adjustments do not apply to final sale items.
Requesting a Return or Exchange
To initiate a return or exchange, please use our return portal below.
Other Return Information
- When using our pre-paid return label, a fee of $11.00 will be deducted from your refund.
- International and Canadian orders are final sale and are not eligible for returns or exchanges.
- Items must be unworn, unwashed, undamaged, and have all original tags attached to qualify for a return or exchange.
- Unauthorized returns will not be accepted; all returns must follow the guidelines provided.
Shipping Policies
- Please allow 2 business days processing time from the date we receive your order and credit verification has been confirmed.
- Orders placed on Friday after 4:00 PM EST will begin processing the following business day — we do not ship on weekends.
- Orders may be split and items may ship separately, based on inventory location.
- Transit times do not include Saturday, Sunday, or holidays.
- Shipping within the United States is typically delivered within 3–10 business days, depending on your location.
- We offer free domestic shipping on purchases $250 and over via UPS.
International Orders
- All international and Canadian orders are final sale.
- International orders may take up to 3–5 business days to process.
- Orders ship via UPS and typically arrive within 7–12 business days, not including potential customs delays.
- Duties and taxes are calculated at checkout; all international shipments are Delivered Duties Paid (DDP), with no additional charges upon delivery.
- Refused packages will incur return shipping fees as well as any duties and taxes applied to the shipment.
- During high-volume periods such as Holiday and Sale seasons, processing and delivery windows may be extended.
For questions, please contact us at info@corridornyc.com.